All day and evening
Committee / General Meetings
7:30 A.M. – 5:00 P.M.
Conference Courses – Day 2
16-Hour ISO 9001:2000 Lead Auditor Training
(RABQSA Certified)
Systematic Problem Solving for Sustained Improvements with Quality Tools
Building a Great Service Culture
From Vision to Reality… The Innovation Process
8:00 A.M.
Shotgun Start
Golf Outing
8:00 A.M. – 4:30 P.M.
Preconference Full-Day Tutorials
Lean Sigma Business Simulation (TUT6)
Quality Professionals as Leaders in Innovation (TUT7) Cancelled
How to Use Quality and Environmental Management Systems to Reduce the Risk From Sarbanes-Oxley (TUT8) Cancelled
12:30 P.M. – 4:30 P.M.
Preconference 1/2 Day Tutorials
Introduction to Innovation (TUT1)
Adaption – Innovation: A Problem-Solving Tool (TUT2)
Lean 101: FUNdamentals of Lean Management (TUT4)
Build a Corporate Culture for Innovation and Quality (TUT5)
Enfoque a Procesos—Diagrama de la Tortuga (SPTUT01) Cancelled
(Process Approach—Turtle Diagrams) Offered in Spanish Only
10:00 A.M. – 3:00 P.M.
ASQ Certification Exams
12:30 P.M. – 2:00 P.M.
Fellows Lunch (Invitation only)
5:30 P.M. – 6:30 P.M.
Annual Business Meeting
6:30 P.M. – 8:30 P.M.
Opening Reception – Exhibit Hall, Orange County Convention Center