Program

(Subject to Change)

Sunday, May 4, 2008

All day and evening	Committee/General Meetings
7:00 a.m. – 8:00 p.m.	Registration
8:00 a.m. – 5:00 p.m.	Preconference Courses — Day 2 Baldrige Self-Assessment for Higher Education Best Practices in Service Quality Measurement Excellence in 8 Dimensions Lean for Service Mistake-Proofing
8:00 a.m. – 5:00 p.m.	Preconference Tutorials - Full Day TUT05 – A Hands-On Approach for Mastering DOE Fundamentals TUT06 – Kaizen Events: Achieving Rapid Improvement in Office, Service and Technical Environments ($375) Canceled
8:00 a.m. – noon	Preconference Tutorials- Half Day TUT01 – Exploring Cultural Assumptions in Complex Systems Canceled TUT02 – Lean Performance Measures for Bottom-Line Results SPTUT01 − Mantenga vivo su sistema de gestión alineado con el éxito del negocio (Keep Your Management System Alive and Aligned With Business Success) Canceled
8:30 a.m. – 11:30 a.m.	DAC/SAC Joint Meeting
9:00 a.m. – 4:00 p.m.	Exploring the Future of Quality (Pre-registration required) Canceled
10:00 a.m. – 3:00 p.m.	ASQ Certification Exams
10:30 a.m. – 11:30 a.m.	Open Discussion: The Scholarship of Teaching Quality
11:45 a.m. – 2:30 p.m.	Fellows Lunch (Invitation only)
1:00 p.m. – 5:00 p.m.	Preconference Tutorials - Half Day TUT03 – Technical Presentation Skills TUT04 – Improving Employee Satisfaction and Commitment SPTUT02 − Herramientas prácticas para prevenir y solucionar problemas (Practical Tools to Prevent and Solve Problems) Canceled
5:30 p.m. – 6:30 p.m.	Annual Business Meeting
6:30 p.m. – 8:30 p.m.	Opening Reception – George R. Brown Convention Center
	Exhibit Hall Open