21st Century Needs / Competencies / Issues

The session links below take you to the individual session descriptions. You cannot order or access the recordings from these pages.

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• 1. WCQI Concurrent Session – M03 – Managing Your Risk Has its Rewards
• 2. WCQI Multi-Session – M01 – Examining Quality Through a Complexity Lens (Multi-Session 1 of 2 - See M11)
• 3. WCQI Concurrent Session – M02 – The Value and Liability of Quality Records
• 4. WCQI Concurrent Session – M05 – Operational Excellence by Empowering People
• 5. WCQI Concurrent Session – M06 – FMEA: A Well-Worn Tool for Social Responsibility
• 6. WCQI Multi-Session – M11 – Examining Quality Through a Complexity Lens (Multi-Session 2 of 2 - See M01)
• 7. WCQI Concurrent Session – M16 – Social Responsibility and a Systems Perspective
• 8. WCQI Concurrent Session – M17 – Six Sigma Campaigning: Politics and Project Management
• 9. WCQI Concurrent Session – T02 – Just in Case—Not—Just in Time and Other Sourcing
• 10. WCQI Concurrent Session – T04 – The Next Quality Revolution
• 11. WCQI Concurrent Session – T05 – A Quality Culture: Don’t Wait Until it’s Too Late
• 12. WCQI Concurrent Session – T07 – Improving Knowledge Work: Lessons Learned
• 13. WCQI Concurrent Session – T08 – Podcasting: An Innovative Instructional Technology
• 14. WCQI Multi-Session – T12 – Application of Design Controls in Medical Device Development (Multi-Session 1 of 3 - See T22, T32)
• 15. WCQI Concurrent Session – T14 – Transforming Quality From Within With the Classics
• 16. WCQI Concurrent Session – T19 – Quality Control When Outsourcing
• 17. WCQI Multi-Session – T22 – Integrating Human Factors Engineering Into Product Design (Multi-Session 2 of 3 - See T12, T32)
• 18. WCQI Concurrent Session – T23 – Introduction to Risk-Based Decision Making
• 19. WCQI Concurrent Session – T24 – Innovation: How to Network for New Ideas
• 20. WCQI Multi-Session – T32 – Using Fault Tree Analysis in Medical Product Design (Multi-Session 3 of 3 - See T12, T22)
• 21. WCQI Concurrent Session – T35 – Service Innovation: Designing Innovative Experiences
• 22. WCQI Concurrent Session – M12 – The Role of Change Management as Downsizing Affects the Organization
• 23. WCQI Multi-Session – T38 – Word Formulas to Reveal the Voice of the Customer (Multi-Session 1 of 2 - See T48)
• 24. WCQI Concurrent Session – T43 – Process Improvement Cases in Pharmaceutical Research
• 25. WCQI Multi-Session – T48 – Word Forumulas to Reveal the Voice of the Customer (Multi-Session 2 of 2 - See T38)
• 26. WCQI Concurrent Session – W01 – Building Linkages and Alignment
• 27. WCQI Concurrent Session – W06 – QI Collaboratives for a Healthier Minnesota
• 28. WCQI Concurrent Session – W10 – Improving Management Quality for the 21st Century
• 29. WCQI Concurrent Session – W11 – Building Quality as a Basic Competitive Strategy
• 30. WCQI Concurrent Session – W13 – A Convergent Approach to Problem Solving
• 31. WCQI Concurrent Session – W16 – The Asian Quality Gate
• 32. WCQI Multi-Session – T15 – The New ISO 9001:2008 and Revising ISO 19011:2002 (Multi-Session 1 of 2 - See T25)