Preconference Tutorials

TUT02 – Lean Performance Measures for Bottom-Line Results
($195 $129)

8:00 a.m. − Noon
Presenter: Todd MacAdam – Lean Solutions Limited

Focus Area: Business Excellence
Presentation Level: Basic

Create a handful of key metrics that will drive the right behaviors. This workshop teaches you how to create and track key performance indicators. Cascade them down to the value stream and process levels, ensuring that all members of your organization work toward the same goals.

TUT03 – Technical Presentation Skills ($195 $129)

1:00 p.m. − 5:00 p.m.
Presenter: David Auda – AVOX Systems

Focus Area: Knowledge Transfer
Presentation Level: Intermediate

If you are looking to enhance your ability to achieve your career goals, regardless of what those goals are, public speaking ability should be at the top of the list. Being able to logically connect ideas and present them to an audience in a professional and coherent manner while applying persuasive and convincing techniques is probably one of the most career-enhancing steps you can take. So whether you are a leader, manager, facilitator, engineer, salesperson, technician, etc., take the time to learn how to organize your material, develop visual and verbal delivery skills, and include techniques that allow you to outshine your competitors. Persuasive, well-delivered presentations win more audiences than great ideas poorly presented.

This tutorial will cover:

• Overcoming the fear of public speaking
• Material development and layout
• Adding humor, stories, and metaphor
• Navigating the material
• Features and techniques in PowerPoint presentations
• Bringing it all together

TUT04 – Improving Employee Satisfaction and Commitment
($195 $129)

1:00 p.m. − 5:00 p.m.
Presenter: Bill Self – The Leadership Factor, Inc.

Focus Area: Business Excellence
Presentation Level: Intermediate

Employee satisfaction has direct links to business competitiveness and profits. Research shows that committed, motivated employees create higher customer satisfaction. You’ll learn how to implement world-class techniques for measuring the satisfaction and engagement of employees. Then use the data to improve your employee’s commitment and retain your high-performing employees.

TUT05 – A Hands-On Approach for Mastering DOE Fundamentals
($375 $249)

8:00 a.m. − 5:00 p.m.
Presenter: James A. Alloway, Jr., Ph.D. — EMSQ Associates

Focus Area: Knowledge Transfer
Presentation Level: Basic

Shatter the myth that DOE is too difficult to apply in everyday situations. We’ll use unique hands-on models to illustrate the fundamental concepts of DOE, the link between the design and response variables and the relationship of graphic and analytic results.

Attendees will be required to bring their laptops to the session. In addition, attendees will be asked to download and install the 30-day trial version of Minitab software prior to the class.

TUT06 – Kaizen Events: Achieving Rapid Improvement in Office, Service and Technical Environments Canceled