Speakers
Keynote Speakers
Monday, May 21
7:45 a.m. – 9:45 a.m.
James Albaugh
Executive Vice President, The Boeing Company
President and Chief Executive Officer, Boeing Commercial Airplanes
Jim Albaugh is executive vice president of The Boeing Company, and president and chief executive officer of Boeing Commercial Airplanes. He is responsible for all of the company’s Commercial Airplanes programs and services, is a member of the Boeing Executive Council, and serves as Boeing’s senior executive in the Pacific Northwest. He was named to the position in September 2009. A native of Washington state, Albaugh joined the company in 1975 as a project engineer at its Hanford, WA, operations.
He is an honorary fellow of the American Institute of Aeronautics and Astronautics and an elected member of the International Academy of Astronautics. Albaugh currently serves as board chairman of the Aerospace Industries Association (AIA). He was also named to Wings Club Board of Governors.
In 2010, Albaugh received the Forrestal Award from the National Defense Industrial Association for leadership in preserving a strong U.S. defense industrial base. He also was appointed to the board of the National Competitiveness Center. As a Gold-and-Silver-Knight of the National Management Association, he was that organization’s Executive of the Year in 1999. Albaugh holds bachelor’s degrees in mathematics and physics from Willamette University and a master’s degree in civil engineering from Columbia University.
Monday, May 21 12:15 p.m. – 1:15 p.m.
Carletta Ooton
Vice President, Chief Quality, Safety and Sustainable Operations Officer, The Coca–Cola Company
Carletta Ooton is vice president and chief quality and product integrity officer for The Coca-
Cola Company. She has overarching accountability for the policies and standards, audits,
analytical services, food safety, customer quality, performance measures, and operations
support delivered by the global quality organization.
Ooton joined The Coca-Cola Company in 2006 and has more than 20 years of quality and
operational experience. In the past, she worked for Cott Beverages, Bath & Body Works,
Unilever, and Tate and Lyle.
She holds bachelor’s degrees in biological sciences and chemistry, as well as a master’s degree
in microbiology, from Southern Illinois University.

Tuesday, May 22 8:00 a.m. – 9:00 a.m.
Simon Sinek
Renowned leadership expert and author of Start With Why
Simon Sinek teaches leaders and companies how to inspire people. He is leading a movement to find, celebrate, and encourage the next great leaders. His book, Start With Why: How Great Leaders Inspire Everyone to Take Action, published by Penguin Books, was voted one of the best leadership books of 2009.
Simon’s views on business and leadership have earned him invitations to meet with leaders and organizations, including Microsoft, members of Congress, the New York City Ballet, and the director of HIV/AIDS policy for the U.S. Department of Health and Human Services. Simon also presented his philosophy to the ambassadors of Bahrain and Iraq, and at the Pentagon to the most senior leaders of the U.S. Air Force. He speaks at conventions and corporate gatherings, including events organized by Forbes Magazine, American Express, and PSFK, a leading trend-spotting organization. He comments for local and national press, including The New York Times, Wall Street Journal, The Washington Post, Houston Chronicle, Forbes,FastCompany, CMO Magazine, BusinessWeek, and NPR. He is a contributor to The HuffingtonPost and BrandWeek, and makes regular guest appearances on MSNBC’s Your Business.
Simon is active in the not-for-profit world; he works with various arts organizations, The Abraham Path, and the EFE Foundation, an organization devoted to creating opportunities for youth across the Middle East.
When not staying in hotels, Simon lives in New York, where he also teaches graduate-level strategic communications at Columbia University.

Wednesday, May 23
10:45 p.m. – Noon
Majora Carter
President,
MCG Consulting
She’s probably the only person to receive an award from John Podesta’s Center For American
Progress and a Liberty Medal for Lifetime Achievement from Rupert Murdoch’s New
York Post. Fast Company Magazine named her one of the 100 Most Creative People in
Business, The New York Times described her as “The Green Power Broker,” and the Ashoka
Foundation’s Changemakers.org recently dubbed Majora Carter “The Prophet of Local.”
She founded and led Sustainable South Bronx from 2001 to 2008—when few were talking
about sustainability, especially in places like the South Bronx.
By 2003, Majora coined the term “Green The Ghetto” as she pioneered one of the nation’s
first urban green-collar job training and placement systems, and spearheaded legislation that
fueled demand for those jobs. Majora’s 2006 TEDtalk was one of six presentations to launch
that groundbreaking website.
Featured Speaker
Tuesday, May 22 1:15 p.m. – 2:15 p.m.
Joseph DeFeo
President and CEO,
Juran Institute Inc.
Joseph A. DeFeo is president and CEO of Juran Institute Inc. and is recognized as one of the world’s leading authorities on transformational change systems and breakthrough management principles. For nearly 25 years, DeFeo has worked as a Juran Executive Coach, helping business leaders increase sales, reduce costs, and improve customer satisfaction through the deployment of process improvement programs, including lean and Six Sigma, strategic planning, and cultural transformation. DeFeo is co-author of Juran’s Quality Handbook 6th Edition; The Complete Guide to Performance Excellence, the “go-to” resource for deployment leaders, and two other books that have become quality classics: Six Sigma, Breakthrough and Beyond; and Quality, Planning & Analysis for Enterprise Results.
