2008 Team Project Summaries
Bayer MaterialScience LLC
The Gel Team —Delivering Breakthrough Performance Through Total Collaboration
Pittsburgh, PA
Presentation: Monday, May 5, 10:45 a.m.
Bayer MaterialScience was at risk for losing an important customer account over persistent problems with out-of-spec and missed shipments. Using advanced statistical tools, including design of experiments, the team resolved quality issues and regained control over logistical problems to rebuild the customer's confidence, thus saving a $3 million business.
